Franchise Canada Chats

In this episode, guest host sponsor Travis Tinning from Franchise GrowthLab chats with We Wash Windows CEO, Jason Primmer, and Calgary-based franchisee, Lynden Brass. We Wash Windows has been in business since 2001, offering interior, exterior, and solar and speciality window cleaning services. Jason says he’s been a member of the company for 17 years, and transitioned into the sole owner 8 years ago. Lynden owns a franchise in Calgary South, and as a 31-year-old entrepreneur and new business owner as of 2022, says that his business journey so far has been an exciting one. You can expect these key takeaways from this episode: 1. How Jason’s late father-in-law inspired and mentored him in his business endeavours with the We Wash Windows brand 2. Lynden’s biggest learnings as a new and young franchisee, and how he stepped into the role of franchisee after working for the business for six years prior 3. Tips and advice for how to find business success within an emerging franchise system

In this episode, guest host sponsors Patrick Wyness and Travis Tinning from Franchise GrowthLab chat with John Dobelbower, Director of Franchise Development for Neighbourly, a home services company with more than a dozen franchise brands under its umbrella. As lead developer for all Neighbourly brands, with global headquarters located in Waco, Texas, John helps prospective franchisees find the ideal fit for their lifestyle and business goals. You can expect these key takeaways from this episode: 1. How owners can scale with Neighbourly whether as multi-unit owners, by purchasing different brands under the parent company, or an exciting mixture of both 2. The ideal franchise owners for Neighbourly, and the level of support they can expect from head office 3. Some of the many benefits of being in the home service space as a budding entrepreneur For any inquiries about the Neighbourly system, John can be contacted at: john.dobelbower@nbly.com

In this BONUS episode of Franchise Canada Chats Season 6, guest host sponsor Travis Tinning from Franchise GrowthLab has an in-depth chat with Brian Leon, CEO of Choice Hotels Canada, Frank Zaid of Frank Zaid Franchise Legal Support Service, and fellow colleague Patrick Wyness, Vice President of Operational Systems at Franchise GrowthLab. This exclusive episode for CFA members is all about Franchisee Advisory Councils, and how franchise systems can get great results from establishing these vital councils for their franchisees to participate in. You can expect these key takeaways from this episode: 1. Why Franchisee Advisory Councils are so important in the successful operation of an emerging franchise system 2. How franchisors at all levels can understand how Franchisee Advisory Councils operate 3. How to run an effective Franchisee Advisory Council meeting, and much more.

Franchise Canada Chats is pleased to welcome Boston Pizza co-owner and Canadian businessman, Jim Treliving for an exciting episode about his franchise success story and so much more! In this episode, guest host sponsor John DeHart from Franchise GrowthLab sits down with Treliving to have a Leaders in Franchising chat as two successful franchisors of national franchise brands. You can expect these key takeaways from this episode: 1. Jim Treliving's Boston Pizza origin story that began back in 1968 with one restaurant in a small town in B.C., and how he transitioned from a member of the RCMP to a budding entrepreneur 2. What his Dragons' Den days taught him about what to look for in aspiring business owners 3. The importance of treating Boston Pizza franchisees like family, and his advice for how to make a successful first impression as a new investor.

In this episode, guest host Angela Coté talks to David Druker, president of The UPS Store Canada to discuss its recent successes and vast achievements as an iconic brand within the franchise community. The UPS Store Canada is a new national sponsor for the Canadian Franchise Association (CFA), and recently received the Hall of Fame Award in the CFA's 2021 Recognition Awards for its active and immersed participation with the CFA, including in mentoring, speaking events, lead generation opportunities, and David's time serving on the board of directors. As a mature franchise system that was founded in 1980 in the U.S. and arrived in Canada in 1988, The UPS Store Canada has just under 360 open/operating units, with 15 set to open throughout 2022. Brand awareness is vital to The UPS Store Canada, and its selection process to award franchises to new owners takes particular interest in finding franchisees who have the ideal traits to drive their business success. The UPS Store Canada is eager to increase brand aw

In this episode, guest host sponsor Patrick Wyness from Franchise GrowthLab chats with Lexi Miles Corrin, founder and CEO of WAXON Laser + Waxbar, a beauty bar that specializes in hair removal for men and women. WAXON was launched launched in 2012, and currently has 13 locations across the country, with plans for further expansion this year. You can expect these key takeaways from this episode: 1. Why it’s important to empower women in the franchising space 2. How WAXON pressed pause on franchising in recent years, and why right now is the perfect time to relaunch its growth plans 3. The commitment the WAXON team has to its franchise partners, as well as the support tools it provides to ensure all locations are profitable and successful

In this sponsored episode, guest host Angela Coté sits down to chat with Brad Stevenson, chief development officer for Neighbourly, a home services platform that connects customers to service professionals in their local communities. Neighbourly originated in 1981 with headquarters located in Waco, Texas and recently opened a second headquarters in Irving, Texas this past summer. There are 17 brands operating in the United States, and 13 brands in Canada including: • Aire Serv • Five Star Painting • Glass Doctor • The Grounds Guys • Mr. Appliance • Mr. Electric • Mr. Rooter • Rainbow International Restoration • Mr. Handyman • Dryer Vent Wizard • ShelfGenie • HouseMaster As chief development officer, Brads works with the Neighbourly development team consisting of nearly 80 people, and helps people get into entrepreneurship opportunities across Canada and the U.S. Brad also works with the team to understand people’s lives and journeys in franchising to identify who would be a great fit as a prospective franch

In this sponsored episode, guest host Angela Coté chats with British Swim School president Ashley Gundlach, and director of aquatics, Melissa McGarvey. British Swim School is Canada's premier "learn-to-swim" program, that offers water survival and stroke development instruction to children and adults of all ages. It offers a low investment opportunity and an easily scalable model for franchisees, who can benefit from the added bonus of joining a purpose-driven brand that provides vital life-skills within communities across the country. As the recently appointed president of British Swim School, Ashley is responsible for driving all aspects of the brand forward, and leads the home office team to help support franchisees. As director of aquatics, Melissa supports franchise owners on the aquatics program, including teaching and training, as well as offering continual support for the program itself to keep students safe and comfortable in the water. With three franchises in Canada and two more set to open in e

In this episode, guest host Angela Coté discusses female empowerment in franchising with Jennifer Blair, founder and co-CEO of Deka Lash, based in the U.S. and currently looking for vast expansion throughout Canada. Founded in 2011, Deka Lash is an international retail beauty company that specializes in eyelash extension services and products with the goal of making clients feel and look their best. Jennifer says she realized there was a gap within the eyelash extension market for artists that offer convenient and affordable services, and realized she could introduce a business concept that would fill the gap and attract clients like herself. And so was born a franchise concept that helps to empower and build confidence for women! Here, Jennifer shares: • How Deka Lash has achieved quick growth and opened more than 100 studios in less than five years • Why it's common for franchisees to have a woman to be the face of the brand with business support from her husband • What the response has been like from cl

In this episode, guest host Angela Coté chats with Steve Collette, co-founder and CEO of 3rd Degree Training, and Fiona Styant, director of franchise development at MOLLY MAID Canada. Here, they discuss why innovating during periods of uncertainty and changes—most notably the COVID-19 pandemic—are vital to help a franchise system survive and stay ahead of the competition. Steve and his wife Pam founded 3rd Degree Training back in 2008, with the desire to introduce a program that would offer a fitness program that could appeal to anyone and everyone. It provides group HIIT classes, personal training, small group training, weight circuits, and more for customers looking to keep fit. MOLLY MAID has dominated the maid service industry since being founded in 1979, offering consistent, reliable, and affordable cleaning services for customers, as well as an experienced support office team (including Fiona!) to help its franchisees succeed. Here, Steve and Fiona share: • How each brand has adapted its business m

In this episode, guest host Angela Coté sits down with WSI franchisee Taylor Russell to discuss how franchisees can search for franchise opportunities that offer them flexibility to create a healthy work-life balance as a business owner. WSI is a digital marketing franchise that works with businesses across all industries to help them connect with their customers online. Its headquarters is in Toronto, Ontario, also where Taylor is based, though her freedom as a business owner allows her to interact with clients and complete her work from anywhere in the world — which was especially important to her while choosing a franchise to invest in! Here, Taylor shares: • What advice she has for prospective franchisees about how to choose a franchise that suits their goals, passions, and lifestyle • How to differentiate yourself in the franchising industry and create a unique selling proposition (including what this is and how you can use it!) • What she's learned about creating effective work-life balance as a wif

In this episode, guest host Angela Coté examines the importance of creating a positive culture within a franchise organization with Paul Paquette, country manager for Canada, and Chad Bishop, shipping consultant and owner-operator. InXpress provides shipping solutions and savings for small and mid-sized businesses, acting as a unique concept within the shipping and logistics industry. Paul, who's based in Burlington, Ontario, shares insight into what makes InXpress an inspiring and positive franchise opportunity, and Chad dives into his success as a multi-unit franchisee with two locations in Calgary, Alberta. Here, Paul and Chad share: • The specific things that Paul does at InXpress to ensure that customers always have a positive and satisfying experience • Why Chad chose InXpress as the brand to grow his franchise businesses with • How the InXpress brand works to foster a sense of collaboration and culture within the organization, and much more.

In this episode, guest host Angela Coté discusses brain based coaching for business owners with Conny Millard, co-founder and master coach of PowerPods, and Kelly Gould, franchisee of Bark Busters in Windsor/Chatham. PowerPods is an Franchise Support Services/Supplier provider that operates with an innovative and unique neurocoaching platform for franchise systems. As master coach, Conny works to show franchisees how the power of the mind can unlock their full potential as business owners. Kelly purchased her Bark Busters franchise with a desire to help other dogs like her own to have a happier and healthier life. Here, Conny and Kelly share: • How they worked together while Kelly was starting up her franchise, and how Conny helped her to change her mindset and become a confident business leader • Conny's success stories with helping franchisees through neurocoaching to develop intrinsic success traits as business owners • The unexpected challenges that Kelly faced in her franchise career, including how sh

In this episode, guest host Angela Coté chats with franchise specialist Grant Bullington from FranNet, which offers consulting and guidance to prospective franchisees looking to make their entrepreneurial dreams come true through franchising. Grant helps his clients through the often daunting franchise investment process by educating them about how to find the right franchise brand for their goals and lifestyle, to save time and money before becoming a business owner. Here, Grant shares: • What suggestions and advice he has for prospective franchisees while working with franchise brokers • Vital questions that prospective franchisees should ask in their franchise search, and some red flags they might miss when meeting with the franchise team • The services and support that FranNet provides to retail business owners and entrepreneurs in their franchise investment journey, among much more.

In this episode, guest host Angela Coté sits down to chat with Frank Zaid, retired franchise lawyer and head of Frank Zaid FRANlegal Support Services. Today, he uses his decades of experience as a lawyer and senior partner, combined with his exceptional knowledge, proven practicality, and reputation in the community to offer franchise legal support and advice. Since retiring from active law in 2012, Frank has harboured his unique legal and business experience in the franchising sector to offer support including mediation and arbitration, ombudsman services, advising and consulting, acting as an expert witness, and as a speaker at franchise conferences. Here, Frank shares: • The many franchise brands he's worked with and what he's learned from them • Major changes that he's witnesses within the franchising industry throughout his 40 years of franchise law experience • The numerous awards he's received from the CFA and which he's most proud of, among much more.

In this episode, guest host Angela Coté talks to Code Wiz franchisor Ruth Agbaji who shares her experience journeying from Nigeria to the U.S. and recently partnering with the Canadian parent company, Clear Summit Group, to amplify the growth and impact of the brand. Code Wiz helps students gain the programming skills needed to learn how to code, regardless of age, tech proficiency, or personal interests. The brand was established by Ruth in 2017, and provides coding and robotics classes, team-based activities, birthday parties, summer camps, and a Girl Scouts program. Here, Ruth shares: • What fuels her through the challenges that get tossed her way, including being a young, female entrepreneur who's also a wife and mom of two • What led her to making the decision to join forces with parent company Clear Summit Group and Tutor Doctor, and what that means for franchisees in the Code Wiz system • Her big vision for herself and Code Wiz, including the bold goal of reaching one billion children across the wor

In this episode, we talk to LIVE WELL Exercise Clinic CEO Sara Hodson and franchisee Michelle Dunbar who opened her Bowmanville, Ontario location in July 2020. LIVE WELL is a medical fitness clinic that specializes in providing supervised exercise and healthy lifestyle coaching for people who have chronic health conditions such as heart disease, diabetes, high blood pressure, and obesity, and provides fitness support for those wanting to prevent them. Here, Sara and Michelle share: • Why Michelle chose LIVE WELL over other franchise opportunities and instead of starting her own business from scratch • How LIVE WELL's core values impacts Sara's ability to find franchisees aligned with the same mission • The challenging surprises (and joys!) that emerged from COVID-19 for the LIVE WELL system and for Michelle's brand new franchise that was opened in the midst of the pandemic

Season 4.5 Episode 3 | Achieving Franchise Success Amid COVID-19 by Canadian Franchise Association

In this episode, our new guest host Angela Coté of Angela Coté Inc. sits down to chat with three franchisees to celebrate and share their stories as women in the franchising industry. Angela Rollins is a Great Clips franchisee located in the Vancouver area, who operates salons in British Columbia, Alberta, and Saskatchewan. As the world's largest and fastest growing salon, Great Clips operates nearly 4,500 salons across North America. Shauna Browne is a MOLLY MAID franchisee with locations in Langley and East Surrey, British Columbia. MOLLY MAID has been the number one maid service company in Canada since 1979. Dr. Mahsa Shekari is a Pearle Vision franchisee with two locations in Toronto, Ontario, and is a sublease optometrist for two Target Optical locations in New Jersey. Pearle Vision is a one-stop, total eye care clinic and was founded by Dr. Stanley Pearle in 1961.

Season 4.5 Episode 1 | Franchisees in the Children's Products and Services Industry by Canadian Franchise Association