Cio Talk Network Podcast
Rearchitecting Your Business Operating Model for Superior Customer Experience
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:57:17
- More information
Informações:
Synopsis
In today’s business landscape, providing a superior customer experience is no longer an option but a necessity for sustained growth and success. However, achieving this requires more than just a few tweaks to existing processes – it requires a complete rearchitecting of the business operating model. From organizational culture and employee training to technology infrastructure and process design, how are organizations reimagining each component to enable a superior customer experience? Guest: Nitin Sethi, Chief Digital Officer, Consumer Businesses, Adani Group Guest Bio: https://www.ciotalknetwork.com/contributor/nitin-sethi/ More on this Episode: https://www.ciotalknetwork.com/rearchitecting-your-business-operating-model-for-superior-customer-experience/ More on Innovation: https://www.ciotalknetwork.com/topics/innovation/ More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/ More on Leadership: https://www.ciotalknetwork.com/topics/leadership/ Visit CIO Talk Network W