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What do you do when a situation comes up? Do you react or respond to your employees, teams and customers? There is a huge difference between reacting and responding, and it will determine the outcome in the end.Key Problems: If you get it wrong by reacting instead of responding, you are going to be in a volatile stage, you become a slave to others and the problem is actually escalated.Key Promises: If you get it right, you will find yourself living in a much calmer state, you will have created methodical solutions and the outcomes will definitely be better.To embrace it, you will need to follow these Key Principles:Stress Inoculation: It is about putting your body emotionally, spiritually and physically into a situation to see your response and process it so you are able to manage it better.Power of Anticipation: If you anticipate potential pitfalls and challenges, you can figure out ways to navigate through those and become better prepared.Establish Options Early: Develop multiple plans and options early on