Industry Relations With Rob Hahn And Greg Robertson

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg recap MLS Reset, discussing key themes that emerged from the event — including the growing urgency around AI, governance challenges within MLS organizations, and whether the industry is structurally capable of adapting to rapid technological change. The conversation explores the implications of AI on MLS staffing, vendor relationships, compliance, data control, and long-term organizational viability. They also debate whether the traditional industry model — boards, committees, slow decision-making — can keep pace with the accelerating speed of AI innovation. Key Takeaways AI is accelerating faster than the industry can process. The timeline for disruption is shrinking dramatically compared to past technology shifts. Every MLS function may be automatable. Compliance, customer service, and operational roles are increasingly viable for AI replacement. Speed is now a strategic advantage. Current governance