Scrum Master Toolbox Podcast

Havva Sevay: The Car Configuration Team That Spiraled Into Silence—and the Workshop That Saved It Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "First they tell you their opinion. Then they start shouting, getting emotional. And the third one is silence—and resignation. That's the worst part." - Havva Sevay   Havva remembers a highly motivated development team working on a car configuration system so complex it began to wear them down. They asked for training. The Product Owner waved it off—they've had enough training, they should understand it. What followed was a three-stage spiral Havva now recognizes anywhere: first the team shares opinions and solutions, then frustration turns to emotion and shouting, and finally comes silence and resignation. The team even kicked the Product Owner out of their daily—a low point Havva calls the worst she has seen in her career