Ken Boa -leadership Qualities

A man was struggling to get his washing machine through the front door of his home as his neighbor was walking past. The neighbor, being a good neighbor, stopped and asked if he could help. The man breathed a sigh of relief and said, “That would be great. I’ll get it from the inside and you get it from the outside. We should be able to handle this quickly.” But after five minutes of continual struggle, they were both exhausted. Wiping the sweat from his brow, the neighbor said, “This thing is bigger than it looks. I don’t know if we’ll ever be able to get it into your house.” “Into my house? I’m trying to get this thing out of my house!” Few things are more vital than clear communication, particularly for leaders. The great Italian conductor Arturo Toscanini was notoriously bad at being able to communicate what he wanted to his musicians. His fits of frustration at his own lack of communication skills were legendary. After trying several times to convey something very particular to a trumpet player, he thr