Shattered Conception

My guest is Joy Burkhard, MBA. Joy is the founder and executive director of 2020 Mom. Joy founded 2020 Mom in 2011 after her personal, volunteer and professional worlds collided. She is also the Chair of Mom Congress. In this role, Joy has used her knowledge of the complex health care system to advance change in maternal mental health. She has over 20 years of experience working in several roles with the health insurer, Cigna, including working in service delivery, quality improvement, and regulatory affairs. She has a passion for scaling change and putting the patient and customer first. She is a member of the American College of Obstetrics and Gynecology Expert Work Group on Maternal Mental Health and the California Maternal Quality Care Collaborative Executive Committee.  Joy has been recognized for her leadership and vision with several awards, receiving the "Emerging Leader" award in women's health from the U.S. Department of Health and Human Services, Office of Women's Health (2016), The California Amer