Saas Sessions With Sunil

Customer success during a pandemic with Meenakshi Ganesh, Director of Customer Success at Clevertap

Informações:

Synopsis

In this episode, Kritika hosted Meenakshi, Director of Customer Success at Clevertap, to talk about customer success during a pandemic.  CS during uncertain times Change in customer behavior What is Clevertap doing to tackle these situations? Getting new use cases from your customers because of the current times Managing implementation and delivery delays Managing churn Showing empathy All this and more with Meenakshi in this episode. Connect with Meenakshi on LinkedIn - https://www.linkedin.com/in/meenakshi-ganesh/ Visit Clevertap - https://www.linkedin.com/company/clevertap/