More With Moreira: The Business Podcast

Put the people, their interest, and your relationship with them at the centre of your business. Why so? Our guest today, Claire Bates, emphasises that technical skills, numbers, figures, and whatnot are as important as communication—internal or external and verbal or nonverbal. In this episode, Des talks to Claire, who’s also a Property Manager at Hillcrest Estate Management, to discuss about this more. Claire believes that management companies should give importance also on education as it easily brings resolution to any small or big disputes. More knowledge, better performance, better results. Listen in to the More With Moreira Podcast to discover more. KEY TAKEAWAYS Claire shifted from the service industry to the property industry, and according to her, these fields have similarities. Both are fuelled by effective communication—there’s a need to talk to clients and higher authorities. Always go the extra mile. When you’re trying to build and grow a business relationship with someone or hoping to close a