Africa Public Radio

The petroleum retail industry has evolved over the past three decades – in terms of structure, layout, ownership, and technologies. Processes are more streamlined through integrated process and systems, from mechanical DU, tank gauges, to electronic, automated Desktop Underwriter (DU) /Automatic Tank Gauging (ATG) and Fluid Catalytic Cracking (FCC), and integrated Point of Sale (POS), Back Office System (BOS) and Hours of Service (HOS). But the traditional forecourt model where the processes are manual is, once again, ripe for disruption. Take for example the process of filling up your tank and purchasing goods at the convenience stores. With technologies such as the Internet of Things (IoT), Artificial Intelligence (AI) and analytics, the possibilities are endless. If we have a look at macro-trends in the Retail Energy sector – including environmental concerns, new forms of biofuels, price pressures, and the advent of driverless cars – they are changing the game for fuel retailer Become a supporter of