Experts' Corner - With Andreas Kongstad

#014 - Turning customer success to a competitive advantage - Colleen O'Sullivan from HubSpot

Informações:

Synopsis

Colleen O'Sullivan is currently responsible for HubSpot’s EMEA Customer Success team which includes: Customer Success, Implementation, Partner, and Professional Services. She has scaled her organization from a team of four to one hundred. Her team’s north star is customer dollar retention with a customer first mindset.She is passionate about cultivating an inspirational culture, helping her team members achieve their dreams, and delighting HubSpot customers with world-class service.Check out HubSpot: https://www.hubspot.com/Check out the Inbound Growth Lab: https://www.techweb.no/inbound-growth-lab/ See acast.com/privacy for privacy and opt-out information.