Sap And Enterprise Trends Podcasts From Jon Reed (@jonerp) Of Diginomica.com
CRM buzzword destruction and deconstruction - with Thomas Wieberneit
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 1:07:40
- More information
Informações:
Synopsis
In this "blogs that matter" edition of hits/misses video, we'll dig into several of CX gadfly Thomas Wieberneit's notable blog posts. Join this free-for-all as we talk about how NOT to manage your customer journeys, why we DON'T want a 360 degree view of the customer, and why "ecosystems" are not what they appear. Sound like fun? This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com.
