Creator's Block

Last week, I enjoyed a couple days in the Connecticut office to immerse myself in an all-day training about World-Class Communication -- led by the one and only Marcus Sheridan.  Every concept covered was so enlightening to me but one that particularly stood out was all about feedback. Marcus referenced one of my favorite books I read in 2018, Radical Candor, and challenged me by asking whether or not I ask for feedback from my team. I sat a little more upright and proudly responded "yes, I ask almost every week." When he followed up his question with "and how often do they give you challenging feedback," I realized it was not very often. On a surface level, you may think that's great! My team doesn't have any issues with the way I coach so I must be the most perfect manager ever. Right? Wrong. The reality is, I don't ask them effective enough questions to warrant them giving me direct feedback. Marcus went on to say that it was not only important for me to receive feedback so I can continue to grow, but that