Mary Unapologetic
29: Why Customer Service is Key To Business Growth
- Author: Podcast
- Narrator: Podcast
- Publisher: Podcast
- Duration: 0:32:44
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Informações:
Synopsis
When it comes to business growth, we as business owners only probably think about new leads or new customer acquisition. When in reality, we should be thinking about customer retention because it is way cheaper than customer acquisition. There is research out there to support this claim.