Aurelius

Episode 23 with Lindsey Redinger

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Synopsis

Episode 23 Highlights with Lindsey Redinger: - What is ResearchOps and how do you operationalize user research? - Making research accessible to everyone in the organization - How InVision documents and stores user research insights - Lindsey’s trick for helping all of InVision build empathy with their customers - Getting new employees at InVision up to speed with who their customers are as part of their new hire onboarding - How to get started in your ResearchOps practice or operationalizing user research and your company - Keeping individual projects aligned to broader company goals - How Lindsey and InVision uses the Jobs To Be Done framework to keep user research focused https://blog.aureliuslab.com/lindsey-redinger-user-research-and-research-ops-podcast