Maryland Transit Times

Host of Maryland Transit Times Joanna Campbell sits down with MTA’s Administrative Training Manager Ed Moore, who shared stories of his tenure at the MTA. Ed worked as a bus operator with the Baltimore Transit Company from 1963 to 1968. He returned to the MTA in 1976. When asked how the MTA has changed through the years, Ed spoke about the evolution of the MTA with the addition of Metro Subway, Light Rail and most recently, #BaltimoreLink. He likes the striving for world-class customer service that’s become a key component of the recent changes at the MTA. Ed recalls that bus operators received only four or five days of training back then. Today’s operators receive 10 weeks of full-time training, with continuous emphasis on safe, efficient, reliable transit, and of course, world-class customer service.