Google Partners

#34 - Managing Through Market Cycles, with Ben West

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Synopsis

Building a business is hard, particularly when growing revenue depends on the staff needed to recognize that revenue. When growth is fundamentally tied to scale—as it is in service-based businesses—market cycles and other factors can create serious challenges. For instance, what happens when your enterprise becomes the hot commodity? How do you manage through meteoric growth without compromising quality? And when revenue drops, how do you protect morale and preserve the company’s culture through the hard choices of downscaling? As a three-time company co-founder, Ben West has lived through the booms and downturns of the past decades. Here he shares stories and lessons from his long experience in growing businesses and steering them through the unpredictable economic landscape. Guest - Ben West, Co-Founder and Chief Product Officer, Eventbase Ben West oversees design, product management and technology strategy for the event app platform, Eventbase. Formerly, he was CIO at StockHouse.com, growing the compan