Business Matters Podcast
BM004: The Customer Isn’t Always Right:
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:56:02
- More information
Informações:
Synopsis
Michael and Tim talk about why some customers are not right for your business, and they aren’t always right when things go wrong, but why listening to them and providing a timely response is a big key to success; and how rapid, emotion-based reactions can be bad for your business.
