Tricky

Can We Count on Audience Metrics?

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Synopsis

How do we measure the reach and impact of online journalism? Does audience data belong in the newsroom? The meaning of audience metrics is often unclear, but their effects on business and editorial decisions are very real (pivot to video, anyone?). Chris Moran, The Guardian's strategic projects editor, talks to Emily about building analytics tools for journalists, navigating misleading numbers, and working in a newsroom that is "data-driven, but not data-led."