Let's Fix Work With Laurie Ruettimann

037: The Retailpocalypse with Áine Cain of Business Insider

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Synopsis

Let’s Fix Work is back for season 2. The first episode has Laurie interviewing a returning audience favorite, Áine Cain. Áine is a reporter in the retail section at Business Insider. She covers Walmart, Target, Home Depot, and Lowe's. We begin the episode catching up with Áine about her recent trip to Iceland, involving hotdogs, highlands and the famous Blue Lagoon. Laurie asks Áine about the impact of the trends towards online shopping and the current retail situation some have termed the ‘retailpocalypse’. Áine unpacks why some stores are moving towards what they call ‘omnichannel outlets’, in an attempt to become more flexible and pivot to customer’s needs. The next segment starts with a discussion about Amazon’s recent pay debacle and their ‘gig economy’, which leads to some exploration of working conditions at larger companies. Laurie poses the question “is there still room in the market for boutique outlets?” and casts a skeptical eye over the theory that employee happiness directly impacts profitabilit