Authentic Influence

Do you want to learn why word of mouth and referrals will never go out of style? Listen to this interview with Greg Gunther of Your Business Momentum, where we’ll discuss: – Why the tagline for Your Business Momentum says Results, Not Recommendations – How to ask for a referral and how to do it correctly and without making the client feel uncomfortable – What are the trigger moments you can create for your clients that they’ll tell their friends about? Topics discussed: 00:00 Introducing Greg Gunther 05:00 The story behind “Results, Not Recommendations” 07:00 Why business owners find it challenging focusing on the right actions that produce results 09:45 Identifying what’s important for business owners 10:50 How do you ask for a referral without making the client feel uncomfortable 12:50 Why a lot of people don’t refer 14:23 Tips for systemizing referral requests – nurture program 16:36 Knowing when in the relationship to ask for referrals 19:30 Why NPS is a good customer success tool 21:00 Why and how Your B