Adam Fortais

Burnout - a state of exhaustion, stress, and disillusionment - has increased across the workforce, especially in healthcare providers. In these settings, burnout can lead to poor outcomes for patient care, safety, and retention. In order to have the best outcomes for patients, healthcare providers must understand what factors can increase their morale and prevent burnout. But, what are those factors? Nicole Rakowski, a 2nd year PhD student in the Department of Health Policy and Management in the Degroote School of Business, aims to identify factors that can create strong and healthy teams among healthcare providers to ultimately provide the best patient experience possible. Tune in to learn more abut Nicole's research and its important implications!