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Mark Ritter is the CEO of MBFS and an expert in credit unions and business lending. His primary role at MBFS is overseeing the strategy of helping credit unions assist members with business needs and consulting with credit unions on planning the delivery of services to their membership.  In 2002, Mark started Members 1 st Federal Credit Union's business lending program as "one person and a desk" with no policies, products, staff, systems, or business members. That program grew to be one of the top ten in the nation in the number of loans and balances outstanding for federal credit unions. In addition, Mark developed a participation program that grew to one of the top buyers and sellers of credit union business loans in the eastern United States. He has done extensive work with branch retail staff, business lending operational and sales staff, and credit unions to educate and train them on the merits of business lending.     Podcast Highlights   Who is Mark Ritter?    Mark always tells people