Knowledge@wharton
How Language Boosts Customer Satisfaction
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:14:51
- More information
Informações:
Synopsis
Using more concrete language can improve customer satisfaction according to new research from Wharton marketing professor Jonah Berger. See acast.com/privacy for privacy and opt-out information.
