"living Fearlessly " With Lisa Mcdonald

With over three decades of managing operations ‘in-the-trenches,’ running a successful business, and speaking, Wayne’s view of ‘operational excellence’ is radically different. Wayne has learned ‘operational excellence’ is not a destination, but an ongoing journey, in pursuit of a company’s strategic objectives. Sometimes called, ‘The Doctor of Operations,’ Wayne is known for his skill in diagnosing ailing operations, prescribing a course of action, and serving as mentor during implementation for one treatment option. Wayne’s blend of real world examples, a conversational approach, and transparency, connect with his audiences in an authentic, engaging, and ‘truly unique’ way. Wayne managed an $18 million expense budget and led over 100 employees as facility manager for the Mead Johnson Nutritional Division of Bristol Myers Squibb. Wayne is the founder and current CEO of a 20-year-old facility management company. Wayne’s efforts at Mead Johnson resulted in an almost 30% reduction in operating costs over a three