Leadership Revealed

In this special episode, John talks to Senior Lecturer in Consumer Behaviour and Retailing, Dr. Amna Khan. Dr. Khan uses her consumer and retailing knowledge to provide regular commentary to national, international and regional media outlets, providing interviews to BBC Breakfast, ITV and others as well as giving her expert opinion on Channel 5 retail documentaries. In short, she certainly knows her stuff! During this episode, Dr Khan provides insight into recent changes in consumers’ behaviour due to the pandemic, how social media has changed the way we shop, why the Build-To-Rent sector is growing amongst younger people and so much more. Do you want to know why your customers make the decisions they do? Tune into this episode for a very insightful conversation on this topic. Dr Khan's Website - https://dramnakhan.co.uk/Dr Khan's YouTube channel - https://www.youtube.com/@dramnakhan350Dr Khan's Twitter – https://twitter.com/Dr_Amna_Khan   KEY TAKEAWAYS Make use of digital tools and technology to showcase yo