Australian Water Association Podcast Series

Terry Mulvaney, Manager of Risk Compliance & Audit at City West Water speaks to Jo Taranto about implementing a new and streamlined enterprise management system. They discuss the process of assessing the organisation's risk profile and identifying a system that could bridge disparate systems, combine data from different areas, and enhance their service delivery. See omnystudio.com/listener for privacy information.

Sydney Water's Nathaniel Jenkins, Customer Experience Design Lead and Greig Priestly, Innovations Project Manager, Networks Assurance speak to Peter Dredge about the importance of engaging customers around innovation. They discuss the utility's emphasis on customer-centricity and how community forums helped them identify what customers want and how and when they want to be contacted. See omnystudio.com/listener for privacy information.

Chantal Keane, Senior Technical Officer in the Chemistry section of SAS Laboratory, an Urban Utilities business speaks to Peter Dredge about the flushability of wet wipes and toilet tissues. They discuss how every wet wipe on the shelf, marketed as 'flushable', was tested and the associated cost of removing these wipes from sewers. See omnystudio.com/listener for privacy information.

Andrew Woods, Strategic Analytics Manager at Sydney Water speaks to Peter Dredge about customer water use behaviours. They discuss how smart meters were used to study the patterns of household water flows and the correlation between weather events and household water use. See omnystudio.com/listener for privacy information.

Dr Suzy McDonald, Water Treatment Technologist at Grampians Wimmera Mallee Water (GWMWater) speaks to Ellen Fanning about the risk of lead leaching from water meters. They discuss the contaminant concerns around brass plumbing and fittings on the quality of drinking water supplied to households. See omnystudio.com/listener for privacy information.

Veronique Bonnelye, Technical Support Manager at SUEZ Australia & New Zealand speaks with Ellen Fanning about removing toxic compounds, like PFAS, from drinking water. They discuss a case study in Pennsylvania, USA where a new water treatment plant was installed to remove contaminants from the drinking water supply. See omnystudio.com/listener for privacy information.

Dr Ji Lu, a recent PhD graduate from The University of Queensland speaks with Ellen Fanning about antibiotic resistance. They discuss the impact of non-antibiotic anti-microbial (NAAM) chemicals, which can be found in over-the-counter products like toothpaste and hand wash, on spreading antibiotic resistance in sewage. See omnystudio.com/listener for privacy information.

Sydney Water's Jack Budgen, Graduate Process Engineer and Anna Flack, Science Research & Innovation Coordinator speak to Ellen Fanning about how their small-scale study of kitchen taps is leading to changes in national recommendations and policy review. Their study demonstrated that water users can reduce flushing time from thirty seconds to five seconds to reduce lead concentrations in drinking water. See omnystudio.com/listener for privacy information.

Lisa Andersons, Coordinator Water Quality at MidCoast Council, speaks with Ellen Fanning about improving public health, one water main repair at a time. They discuss the change management approach that was adopted to identify and manage risks around water contamination between the sewer network and the drinking water catchment. See omnystudio.com/listener for privacy information.

Johanna Johnson, Sustainable Projects Lead for Logan Water at Logan City Council and Mark Thomas, Design Manager with Downer Utilities speak to Jo Taranto about biosolids gasification in Logan City. They talk about the Loganholme wastewater treatment plant, how it's reducing greenhouse gas emissions, reducing costs for the city, and providing a valuable end product. See omnystudio.com/listener for privacy information.

Chris Hertle, Water Market Leader - North America at GHD speaks with Jo Taranto about hydrogen reduction in wastewater treatment, biosolids management and how the water sector is using waste as a resource. They talk about the evolution and process of reducing hydrogen in wastewater and those in the industry who are changing the way we think about wastewater management. See omnystudio.com/listener for privacy information.

Icon Water's Sustainability & Resource Recovery Coordinator Joel Edwards and Project Delivery & Maintenance Supervisor James Gibson speak to Jo Taranto about spoil reuse and how it's contributing to a circular economy. They discuss how they're reducing the amount of material going to landfill and maximising value from waste. See omnystudio.com/listener for privacy information.

Steven Lam and Hilary Chiang from Gradiant, a water technology company, speak to Jo Taranto about how water is used in the textile industry and the ways textile factories are moving towards more sustainable processes for waste disposal and water reuse. See omnystudio.com/listener for privacy information.

Justin Frank, Chief Customer Officer for SUEZ ANZ speaks with Jo Taranto about driving the change towards a circular economy, particularly through the Smart City Initiative in the French city of Dijon and a similar project in Singapore that looked into smart water metering. See omnystudio.com/listener for privacy information.