Cii Radio

In this episode of the podcast, we are talking about Whiplash Reforms, and what do insurers need to know. We are joined by Kevan Smith, Insurance Partner at DAC Beachcroft. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are discussing closing the customer expectation gap and actions insurers can take to improve customer understanding of policy coverage. We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Professional Standards Director of the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts.

In this episode of the podcast, we are discussing the differences between remote invigilation and physical sittings of exams. We are joined by Taron Josen, Assistant Financial Planner at Saunderson House, and Gill White, Chief Customer Officer at the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are discussing actions insurers can take to increase trust in the insurance profession. We are joined by Roger Flaxman, Executive Chairman of Flaxmans and winner of the 2020 Building Public Trust - Consumer Champion Award, and Melissa Collett, Professional Standards director at the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are talking about reskilling for a career in the financial planning and insurance professions. We are joined by Sarah Lord, President of the Personal Finance Society, and Steve Jenkins, Development Director at the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast we are talking about supporting colleagues with their mental health. We are joined by Julie Page, President of the Chartered Insurance Institute, and Keith Richards, chief executive of the Personal Finance Society. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast we are talking about how the Brexit agreement has impacted the insurance and financial planning profession and how the new rules will impact insurers and financial planners. We are joined by Steve White, CEO of BIBA, the British Insurance Brokers’ Association, and Shayne Halfpenny-Ray, Policy and Public Affairs Adviser at the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast, we are talking about how to excel in CII professional qualifications. We are joined by Mark Randall, winner of The Henry J Tapscott Prize for Excellence in completion of the Advanced Diploma in Insurance qualification, and Gill White, Chief Customer Officer at the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast, recorded on 11 November, we are discussing lessons from the FCA’s business interruption ruling. We are joined by Michael Frisby, Partner at the Stevens and Bolton law firm, and Melissa Collett, Professional Standards director at the CII.

In this episode of the podcast we are talking about building financial resilience and helping vulnerable clients. We are joined by Robin Melley, Chartered Financial Planner of the year 2020, and founder of Matrix Capital, and Keith Richards, chief executive of the Personal Finance Society. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast we are talking about the importance of Black role models in the insurance profession. We are joined by Maxine Goddard, Strategic Operations Leader of Zurich and Head of Partnerships for The Insurance Cultural Awareness Network, and Patrick Okolo, Global Specialist at Willis Towers Watson.

In this episode of the podcast we are talking about the importance of Black role models in the insurance profession. We are joined by Maxine Goddard, Strategic Operations Leader of Zurich and Head of Partnerships for The Insurance Cultural Awareness Network, and Patrick Okolo, Global Specialist at Willis Towers Watson.

In this episode of the podcast we are talking about how advisers and insurers can protect their clients from the latest scams. We are joined by Alain Desmier, Founder of Contact State, and George Tsounias, Education Relationship Manager at the CII and PFS. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts

In this episode of the podcast we are talking about how Covid-19 has impacted trust in the insurance profession. We are joined by Jeremy Trott, Non-executive Director of the Society of Claims Professionals and Claims Director of Ecclesiastical Insurance, and Dr Matt Connell, director of policy and public affairs at the CII.

In this episode of the podcast we are talking about how financial advisers are adapting to the new normal. We are joined by Sarah Lord, President of the Personal Finance Society and Chief Client Officer of Succession Wealth, and Keith Richards, chief executive of the Personal Finance Society.

In this episode of the podcast we are talking about making the insurance profession more inclusive for those with a history of poor mental health. We are joined by James Moorhouse, Content Manager at the CII, and Claire Russell, CEO and Founder, Mental Health in Business Ltd

In this episode of the podcast we are talking about starting conversations about care and how people can build and maintain financial resilience for later life. We are joined by Damian Green, MP for Ashford, and Sophia Kleanthous, Campaigns Adviser at the Chartered Insurance Institute.

In this episode of the podcast we are talking about how the general insurance and financial planning professions are advancing the discussions around diversity and inclusion to bring about meaningful action and positive change. We are joined by Lois Ratcliff, Internship Programme Manager at Inclusion Scotland, and Shayne Halfpenny-Ray, Policy and Public Affairs Adviser at the CII.

In this episode of the podcast we are talking about how insurers can help mitigate the risk of Legionnaires disease, and we are joined by Stuart Stead, Director of Broking at Romero Insurance Brokers, and Gary Hassan, Willis IRM Associate.

In this episode of the podcast we are talking about health and wellbeing during the coronavirus outbreak. We are joined by Andy Magill, Head Coach at Vitality, and Richard Kateley, Head of Intermediary Development at Legal & General.