Synergen Leadership Podcast

In episode 43 of the Synergen Leadership Podcast, Julian speaks with Lainer Tayler, Managing Director of HR Squad. Lainie is the founding Director of HR Squad - a boutique firm focusing on supporting small businesses or intact teams with best practice and simple HR solutions. Lainie has over 20 years experience working in large global and local organisations specialising in leadership development, talent management and generalist human resources.  She has worked with some Australia’s most influential organisations including North Mining, adidas, GE, Country Road, Telstra and Asciano.  However Lainie’s real passion is unlocking the potential in all leaders and has deep expertise in talent and leadership development. In her chat with Julian, Lainie shares some of her insights about some of the leaders she has worked with during her career so far, and she also provides a different perspective on the role that HR can – and should – play in a business. Go To: Lainie's LinkedIn Profile HR Squad Website

In episode 42 of the Synergen Leadership Podcast, Julian speaks with Sue Barrett, Managing Director of Barrett Consulting. Established in 1995, Barrett is a full service advisory, consulting and education firm who specialise in helping people and businesses sell better. In her chat with Julian, Sue talks frankly and openly about her philosophies and views on leadership, sales and business.  Sue discusses her passion in educating people on ethical, human-centred selling and how she came to establish and grow her successful business. Go To: Sue's LinkedIn Profile Barrett Consulting Website

Special Content Edition With Julian Carle Resilient people not only survive and bounce back after a setback, they come back stronger and wiser.  People who are highly resilient are excellent at finding the silver lining in any situation, and they excel in finding the lesson each negative experience has taught them and applying it in their future endeavours. Resilience enables us to better deal with workplace demands, especially when those demands arise from a constantly changing environment, priorities and workload.  Resilient people do more of the things that help maintain that responsiveness. There are a lucky few who are born with a natural ability for resiliency, fortunately for the rest of us, resiliency can be learned. Join Julian as he steps you through ways you can build your resilience, and how you can build resilience in your teams. Go To: Julian's LinkedIn Profile Synergen Group Website

In episode 40 of the Synergen Leadership Podcast, Julian speaks with Bianca Bowron-Cuthill, Head of Customer Success at Intuit Australia. Intuit is a business and financial software company that develops software for personal finance, small business, tax and accounting including QuickBooks.  Founded in 1983, Intuit has over 9,000 employees in 20 locations across 9 countries. With revenue over $6.0 billion, Intuit is also featured on Fortune 100 Best Companies to Work, People Magazine Companies That Care and Forbes America’s Best Employers for Diversity. Leading the Customer Success function at Intuit Australia, Bianca is an experienced leader in building a culture of innovation. She is passionate about customer experience, innovation, coaching & building high performing teams and in 2018 she was named as one of the Top 50 most influential women in accounting. During her chat with Julian, Bianca shares her views on leadership and some of the tools and techniques she uses to be a successful businesswoman an

In episode 39 of the Synergen Leadership Podcast, Julian speaks with Lisa Stephenson, Author of Read Me First. Lisa is a global speaker, success coach, facilitator, MC, author and CEO of a global, Australian-based consulting firm. Lisa is a breath of fresh air, an authentic voice, and a powerful advocate for people to step up and go after what they (really) want in life and work. She’s about emotionally intelligent living and thriving in a time-poor, complex and challenging world. In this casual and honest interview, Lisa and Julian chat about her book, Read Me First. Lisa shares her personal journey as to why she wrote the book and what she hopes her readers will get out of it and Julian further explores some of the concepts she introduces and how these could be utilised from a leadership perspective. Go To: Lisa's LinkedIn Profile Lisa's Website Lisa's Book: Read Me First

In episode 38 of the Synergen Leadership Podcast Julian chats with Anna-Lucia Mackay.  Anna-Lucia is Managing Director of HCM Global and a leading consultant, speaker and commentator on global management trends and practices.  She has been widely recognised through numerous industry awards and was a finalist for the prestigious Telstra Business Women’s Awards. Anna-Lucia is also the bestselling author of The Four Mindsets – How to Influence, Motivate and Lead a High Performance Teams which is now sold in over 25 countries. Join Julian and Anna-Lucia as they further explore the key concepts of the Four Mindsets and how you can influence, motivate and lead high performance teams. Go To: Anna-Lucia's LinkedIn Profile Purchase The Four Mindsets

Special Content Edition with Julian Carle Mentoring provides a way for both the mentor and mentee to accelerate their leadership learning. In this episode of the Synergen Leadership Podcast, Julian introduces you to some of the topics from his book about mentoring called Give Back. Lead Forward. Covering areas such as building trust, giving feedback, resolving issues and the benefits networking brings, Julian shares his thoughts on why every leader should be a mentor and have a mentor. Go To: Julian's LinkedIn Profile Synergen Group Website

In episode 36 of the Synergen Leadership Podcast, Julian speaks with Sally Foley-Lewis, author of The Productive Leader. Sally is a Productivity and Leadership expert and has spent the last 20 years coaching, mentoring and developing people to be more productive through building their people and team skills and being more effective with their task management. Working with managers and leaders in Australia and overseas, Sally is obsessed with helping people get on with their work, and get along with their peers. During her chat with Julian, Sally shares some practical tips to identify which habits hinder or help your productivity and how these impact on your team and your workload. Go To: Sally's LinkedIn Profile Sally's Website Preview or purchase The Productive Leader

In episode 35 of the Synergen Leadership Podcast, Julian speaks with John Baini, CEO and Co-founder of TruePillars. When TruePillars was launched in 2016, its co-founders wanted to build something that was unique and had the chance to make a lasting, positive impact on the Australian financial landscape. TruePillars is now Australia's leading marketplace lending platform through which small and medium business borrowers can apply for loans and investors can bid on or purchase an investment in each loan they choose to select. John takes us through his career in financial services working in the UK, Europe, and the Middle East. He talks about how those experiences led him to return to Australia and launch TruePillars where his aim is to achieve success doing things the right way.   Go To: John's LinkedIn Profile TruePillars Website

In episode 34 of the Synergen Leadership Podcast, Julian speaks with Olympic Hockey Gold Medallist, Mark Knowles. Mark’s hockey career has seen him play around the globe and win prestigious awards, including 4 Olympic Games medals, 4 Commonwealth Games medals and 3 World Cups.  As former captain of the Kookaburras, Mark has also had the honour of being the flag bearer at the opening ceremony of the 2018 Commonwealth games where he played and won his final match with the Kookaburras before retiring. Mark has built a reputation for himself as not only an exceptional hockey player and elite athlete, but also an honest and inspiring leader who is prepared to lead by example.  In Mark’s chat with Julian, they discuss the parallels of sport and leadership, and the traits and characteristics which Mark believes makes a good leader.  As well as recalling some of his past achievements and inspirations, Mark also shares with Julian his plans for the future and how he hopes to inspire the next generation of leaders thro

Special Content Edition with Julian Carle You need to build relationships with people so they get to know and trust you. Teams and organisations that lack trust quickly fall behind teams where people trust one another and trust their leaders. A good level of trust provides an environment for healthy risk-taking in relationships. The higher the level of trust, the more that people are willing to take career risks for their leader or for their organisation. Good working relationships give us several other benefits: our work is more enjoyable when we have good relationships with those around us. Also, people are more likely to go along with changes that we want to implement, and we're more innovative and creative. Good relationships give us freedom: instead of spending time and energy overcoming the problems associated with negative relationships, we can, instead, focus on opportunities. With higher trust levels organisations are more flexible, are better at creating strategic alliances, have more responsive tea

In episode 32 of the Synergen Leadership Podcast, Julian speaks with Gus Seremetis, CEO of Cire Services. Cire Services is a community based not-for-profit organisation that provides nationally recognised education and training and offers a broad range of services; including accredited and non-accredited training, childcare services, services for older people and people with disabilities. Effective relationships and alliances and a strong connection to the community are at the core of Cire business. Gus has been in the position of CEO at Cire for over 3 years and shares with Julian her journey to this position, as well as some of the challenges the role brings, as well as her philosophies and values around leadership.  Go To: Gus' LinkedIn Profile Cire Services Website

In episode 31 of the Synergen Leadership Podcast, Julian speaks with Elaine Jobson, CEO of Jetts Fitness. Elaine has worked in the health and fitness industry for over 20 years and has worked for some of the industry’s most well-known entrepreneurs including Mike Balfour, founder of Fitness First - which at the time was the fastest growing and largest chain of health clubs in the world. Elaine has travelled the world in various leadership roles, one of which included time in South Africa taking on the role of Chief Operating Officer for Virgin Active.  During this role she was able to learn from the Richard Branson school of thinking about building a brand and focusing on the customer.  Leading the team through a significant culture shift, she was able to take Virgin Active South Africa to become Deloitte Best Company to Work For. Elaine has now been with Jetts for over 5 years and brings with her a wealth of knowledge, experience and passion.  Sharing some of these experiences during her chat with Julian, El

In episode 30 of the Synergen Leadership Podcast, Julian speaks with Jaquie Scammell, customer service expert speaker and author of the book Creating a Customer Service Mindset. To transform the customer service culture in an organisation, to decrease complaints and increase compliments, Jaquie Scammell’s approach is simple and more human than introducing better processes and procedures. Jaquie teaches the frontline to care consistently about their customers by cultivating a service mindset supported with practical tools.  Jaquie has worked with some of the largest global workforce in retail, banking and hospitality and has managed and advised workforces from small teams through to staff of thousands.  She has studied Australian organisations that provide the best customer service and from this research she has created a system which will increase loyalty to your business. Julian chats with Jaquie about the importance of customer service in any business or organisation and how success can be achieved by creat

Special Content Edition with Julian Carle Many studies have shown that the more styles a leader exhibits, the better.  There are six basic styles of leadership; each makes use of the key components of emotional intelligence in different combinations. The best leaders don’t know just one style of leadership – they are skilled at several, and have the flexibility to switch between styles as the circumstances dictate. Many managers mistakenly assume that leadership style is a function of personality rather than strategic choice. Instead of choosing the one style that suits their temperament, they should ask which style best addresses the demands of a particular situation. Join Julian as he explores the concepts of the 6 Emotional Leadership Styles, based on the article “Leadership That Gets Results”, by Daniel Goleman. Published in Harvard Business Review, March-April 2000 Go To: Julian's LinkedIn Profile Synergen Group Website  

In episode 28 of the Synergen Leadership Podcast, Julian speaks with Phil M Jones, international business speaker and author of five international best-selling books. Phil entered the world of business at the tender age of 14. With nothing more than a bucket and sponge, he went from single-handedly washing cars at weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15.  Soon after, at just 18, Phil was offered the role of Sales Manager at fashion retailer Debenhams – making him the youngest Sales Manager in the company’s history. In 2008, after several years of being one of the most in-demand young sales leaders in the UK, Phil decided it was time to dedicate his future to helping others to succeed and has now trained thousands of people and has given over 2,000 presentations in more than 50 countries across five continents. In today’s episode, Julian explores the concepts in Phil’s most recent book, Exactly What to Say: The Magic Wor

In episode 27 of the Synergen Leadership Podcast, Julian speaks with David Pich, Chief Executive of the Institute of Managers and Leaders. The Institute of Managers and Leaders (IML) is a non-profit Membership organisation with more than 11,000 Members. For 76 years they have been supporting professionals on their leadership journey in keeping with their vision – “Creating better managers and leaders for a better society”. David chats with Julian about his journey through various leadership roles, and the experiences and people that have shaped him to become the leader he is today. David also discusses the history of IML - previously known as the Australian Institute of Management (AIM), and the recent changes that the organisation has gone through. David discusses the importance of continuing development and how the Chartered Manager designation can support and enhance the Leader's journey. Go To: David's LinkedIn Profile Institute of Managers and Leaders website

In episode 26 of the Synergen Leadership Podcast, Julian speaks with Chris Baker, Managing Director of Kallista Consulting - a business dedicated to increase performance and productivity through Lean and Six Sigma methodologies and techniques. The practical application of Lean improvement tools is a passion for Chris and he has worked with many private and public sector organisations to help them achieve significant savings and productivity gains using these tools. Ask any group of managers for a list of great leadership characteristics and you get the textbook responses of ’empowerment’, ‘engagement’ and ‘communication’. Then ask the same group how they actually achieve those things, and you will see many scrambling for answers. The reality is that most managers have never been given a concise framework for ensuring that their teams are aligned to the vision, strategy and goals of the organisation. Traditionally known for it’s implementation in manufacturing and process environments, Chris explains how Lean

Special Content Edition with Julian Carle In Episode 25 of the Synergen Leadership Podcast, Julian introduces you to his book: Give Back. Lead Forward – Why every leader should be a mentor and have a mentor. Mentoring provides a way for both mentor and mentee to accelerate their leadership learning.  Julian’s book covers building trust, giving feedback, resolving issues and the networking benefits mentoring brings.  When you mentor a next-generation leader you are giving back and at the same time leading forward. With the rapid approach of artificial intelligence threatening to take so many jobs, it is soft skills, such as those learned and honed through mentoring, that will give readers the edge in their career journey. Join Julian as he reads you the first chapter from his book and answers the question: “Why Mentor?” Go to: Synergen Group Website Julian Carle's LinkedIn Profile Purchase your copy of Give Back. Lead Forward here

Special Author Interview In episode 24 of the Synergen Leadership Podcast, Julian speaks with Michael Bunting, Leadership & Mindfulness author and coach. With an outstanding track record in his field, Michael is renowned as a world-leading authority on mindful leadership. Michael has trained and coached thousands of leaders - from CEOs to front-line managers. Michael has written 3 bestselling books: Extraordinary Leadership, A Practical Guide to Mindful Meditation, and the international bestseller, The Mindful Leader. In his conversations with Julian, Michael delves into the heart of mindfulness and how practicing mindfulness daily can improve your workplace and personal relationships. Michael shares some fascinating statistics highlighting why people need great leadership, and why great leadership motivates people to perform at their best, which in turn affects engagement and organisational performance.   Go To: Michael's LinkedIn Profile The Mindful Leader Website